All orders above the total billing value of Rs. 3,000 are shipped free of cost. For orders below a total billing value of Rs. 3,000, a flat fee of Rs. 100 towards shipping and handling charges will be applicable. This would be added to your invoice at the time of checkout.

We accept all major Debit Cards, Credit Cards, Net Banking, UPI’s and Wallets.

After selecting your preferred payment method, you will be redirected to the chosen payment gateway. Once your payment has been completed, you will return to www.houseofedi.com and you will receive your payment confirmation by e-mail. In case the payment is cancelled or fails, you will be returned to www.houseofedi.com and you will see a notification containing the error. From that page you can choose a different payment method.

We do ship to select locations Internationally. Please email us your requirements with your contact details on customercare@houseofedi.com or contact Customer Care Desk.https://www.houseofedi.com/pages/contact

You can check the status of your order in Order History section under My Account. Personalized items may take a little longer. If there’s anything else you would like to know about your order please contact our Customer Care Desk.

At times, due to overlapping bulk deliveries for some products and the fact that we don’t keep a product active unless there’s a specific threshold inventory you may find a specific product showing out of stock. It’s possible that what you are looking for is available in small quantities and all you need to do is write to us or call us and we’d be most happy to send you the product of your choice if its available.

Please be aware that even if an item is in your shopping cart, it is not reserved until you have completed your order by checking out the cart and making the payment. It may happen certain products are reaching Sold Out status and somebody else has purchased them. It’s also possible that what you are looking for is available in small quantities and all you need to do is write to us or call us and we’d be most happy to send you the product of your choice if its available.

If you have forgotten your password, follow the ‘Forgotten Password’ instructions on the ‘Sign in’ page. You will get a secure link on your registered Email id using which you can reset your password.

Incase you know the password and want to change it, you can go to My Profile under My Account and reset your password from there

Yes, absolutely! Select gift wrap option at the time of check out. Do note that gift wrapping comes at an additional costs and the same would be added to your invoice.

All our products are quality checked and packed with secure packing to ensure safe transit all aimed to ensure you receive them in good condition. If your order is damaged / has a wrong product on delivery, please raise a complaint immediately within 24 hours from receipt of such delivery. You can email us on customercare@houseofedi.com along with other details such as Order ID, an unboxing video and a few images of the damaged / wrong product to process your request. Please note requests initiated post 24 hours shall not be processed and we shall not entertain any requests for refund or replacement for any defect free product, on the basis of look & feel or minor differences in shades, colors etc.

Kindly contact Customer Care to know more and purchase our gift cards